Rich was a Six Sigma Black Belt, but he struggled with communication skills. Colleagues and bosses complained that he talked in circles. He shared too much information during presentations and failed to highlight what was relevant.
Anna helped Rich to channel his Six-Sigma training into his communication skills. His bosses heard him go from wordy and rambling to succinct. By dramatically improving his communication, Rich’s confidence soared, and his overall presence began to lend itself to further career success.